Privacy Policy

AppealIQ AI ("we", "us", or "our") operates the website appealiqai.com (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered insurance appeal platform.

Information We Collect

We collect information you provide directly to us, including:

• Personal information: Your name, email address, phone number, and property address when you use our tools or submit a lead.
• Property and claim data: Property assessment details, insurance claim information, denial letters, and supporting documentation you upload.
• Usage data: Pages visited, features used, and interaction data collected automatically via cookies and analytics tools.

How We Use Your Information

• To generate AI-powered appeal letters and property tax analysis.
• To communicate with you about your appeal status and provide customer support.
• To improve our AI models, services, and user experience.
• To send educational content and updates (you can opt out at any time).

Data Sharing

We do not sell your personal information. We may share data with trusted partners who assist in processing appeals (e.g., licensed consultants, county filing services) under strict confidentiality agreements. We may disclose information when required by law.

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. No method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us through our Contact page.

Contact

For privacy questions, please use our Contact page.